GET IN TOUCH
Contact
Questions about a piece, a material or an order — or a room you're working on — are all welcome. We reply to every message personally, usually within two working days.
For order queries, please include your order number. For trade and interior-design enquiries, mention the pieces and quantities you're considering.
BEFORE YOU WRITE
Common questions
Quick answers to frequent ones
Where do you ship?
Across the United States and Canada, with flat-rate shipping on every order. Larger pieces ship in recycled moulded pulp, never polystyrene.
ShippingCan I return a piece?
Yes — 30 days from delivery, in original packaging. Light your room with it for a month; if it doesn't earn its place, send it back.
ReturnsDo you offer trade pricing?
We do. Interior designers, architects and studios can request the trade list by email — include your studio name and current projects.
Trade